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Fighting Font Frustrations with Font Management Utilities
By Charles Pickett

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You can discipline unruly fonts with some simple steps and tools that will help you love your type again.

Fonts can express a feeling, influence readers, set a tone and demand attention. Above all, they can help publishers communicate. Unfortunately, when fonts go missing, print wrong or become corrupt, they can quickly become a user's worst nightmare.

Publishers can prevent many problems by practicing good font hygiene. One step is to prune excess fonts by minimizing the number of active typefaces open on a workstation. Having a large number of active fonts can hamper computing performance, cause applications to crash and slow everything down. Also, long font menus in desktop publishing applications can be unwieldy if not outright annoying.

Fonts can be corrupted in a number of ways, including during application and system crashes. Corrupt fonts can cause severe problems, including making a computer inoperable (until the font is removed). While most font management utility packages offer diagnostic and font repair functions, the best practice is to replace damaged fonts with fresh copies from the downloaded file or disk.

Martin Stein, senior product manager for font solutions at Extensis Inc., said legacy fonts could also cause problems. Noting that fonts are pieces of software, Stein said publishers should consider contacting their foundries and replacing fonts (such as antiquated harmonized fonts) older than 13 years old with updated versions.

As for organizing a legion of typefaces, a font management utility comes in very handy. These applications differ in features and function, but all perform the basic tasks of activating, deactivating and organizing fonts. Workgroup versions offer font sharing across local area networks.

Extensis Suitcase

Extensis is the big dog of the professional font management world, claiming 98 percent of the pro market. A division of Celartem Inc., Extensis offers two different font management utilities.

First developed by Fifth Generation systems in 1987, Suitcase ($99.95) was a pioneer font management application on the Mac. Eventually acquired by Symantec Corp., Suitcase basically languished after one update under its ownership until acquired by Extensis in 1999.

Currently packaged with font diagnostic and repair tool FontDoctor (developed by Morrison SoftDesign Inc.), Suitcase is available in a 30-day trial version and is available for both Mac and Windows. The Suitcase Server X1 ($1,199.95) and Client ($129.95) let users share fonts across a workgroup.

Extensis Font Reserve

When Extensis acquired DiamondSoft Inc. in June 2003, it gained Font Reserve. Available for both the Mac and Windows, Font Reserve ($99.95) has more robust features for Windows users than Suitcase (such as auto-activation).

Extensis has not updated Font Reserve since the acquisition but has released a free update to its Font Reserve Server ($1,200). While Extensis lists Font Reserve as OS X 10.4 and Adobe CS 2 compatible, it does note minor user interface glitches, and posts on the corporate site that a new version will be "available shortly."

FontLab licenses the Fontographer line from Macromedia. Click here to read more.

Stein reiterated previous company statements that Extensis intends to marry both Font Reserve and Suitcase "together in a next-generation font manager." When pressed, Stein said this successor product will be available in less than a year, but stressed both Font Reserve and Suitcase are great font management solutions available right now.

"DiamondSoft's Font Sense technology is key," Stein said. "It spares end users the struggle of identifying the fonts used in a document and avoids the perils of inadvertently using the incorrect version of a font with a document."

Stein said the use of plug-ins gives his company's two font management utilities an edge. "Font managers who give up that feature give up a lot of functionality and just rely on general auto-activation, and we think that's not good enough for the publishing professionals out there. You have to have really specific auto-activation mechanisms for InDesign and XPress."

Stein said Extensis is also busy working on the client application for Font Reserve Server and Suitcase and Font Reserve plug-ins for Adobe CS2. He said they should all be available within a couple of weeks.

Next Page: Looking at other options for font management.

FontAgent

Recently updated to be Mac OS X 10.4 (Tiger) compatible, FontAgent Pro from Insider Software Inc. can trace its roots to an after-dinner drink back in 1993.

Insider Vice President of Sales and Marketing Bob Leeds e-mailed that FontAgent was first available in 1996 after the company offered font diagnostic products for sale and to OEMs for a couple of years (including Suitcase 8). With the release of Mac OS X, FontAgent added font management capabilities and the moniker Pro.

Click here to read more about FontAgent Pro.

There are three versions: FontAgent Pro (Mac OS X, $99.95) for individual workstations, FontAgent Pro Workgroup Edition (Mac OS X, $129.95) for sharing fonts with other workgroup edition users on a LAN and the legacy FontAgent Classic (Mac OS 8 & 9, $79.95). FontAgent Pro for Windows is currently in beta.

Built using an SQL database, FontAgent Pro is "all-in-one integrated font management," Leeds said. He added that the utilities offer the most solid, reliable product on the market with novel features such as Font Player (where fonts are displayed like little movies) from a company with a track record for diagnostics and repair.

Leeds said, "With other products you can bring a font in and go to print, and that's when you have problems because the font is missing. Then what do you do? Do you run a diagnostic? At that point you're wasting time. Whereas in FontAgent Pro the first thing we do is we check if the fonts are good so you never run into that problem on the back end when you are pressed for time and you are going, 'Oh my gosh, I went to print this thing. It's 5 o'clock,' and now you find out about this problem and it's too late."

Font Book

Added as a new feature to Mac OS X Version 10.3, Font Book is good for most Mac users who don't have a lot of fonts. Fonts can be added, grouped and deactivated and can be easily previewed—something that is important when hunting for just the right typeface.

In Font Book 2.0—an upgrade in the current Mac OS X 10.4 release—Apple added font validation that automatically checks "your fonts for problems and incompatibilities." However, Font Book may not be the optimum option for graphic designers, desktop publishers and prepress professionals using Mac OS X who either have a lot of fonts, who share fonts with a workgroup, or who constantly add and remove fonts they get from customers.

On a side note, clearing caches on Mac OS X periodically thwarts font cache corruption. This bug (reportedly fixed by OS X 10.3.6) made fonts appear garbled. While cache clearing can be done manually, utilities such as Cocktail (Kristofer Szymanski, $14.95) and Onyx (Titanium Software, freeware) can facilitate this chore.

ATM Deluxe

Adobe Systems Inc. has discontinued this once beloved and equally berated font management utility. ATM Light, the free stripped-down version, was once a necessary piece of software for both Mac and Windows users who worked with PostScript fonts. That version is still available for download (although not needed in current operating systems). The big brother version, ATM Deluxe, did not transition to OS X.


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