Ask.com says its search is 30 percent faster than before and it hopes to gain customers from distracted rivals Yahoo and Microsoft. Ask CEO Jim Safka says the relaunched search engine will improve search relevance by adding structured data feeds to its results.NEW YORK
(Reuters)—IAC Corp's
Ask.com is overhauling its Web search engine to deliver
faster results and improved relevance as it bids to win share from market
leader Google Inc.
Ask Chief Executive Officer Jim Safka said on Monday his company could win
customers with a search that is 30 percent faster than before. Early tests showed
a 16 percent increase in the rate at which customers returned to use its new
search page, he said.
The company believes it can grow market share and revenue by taking
advantage of the distractions of competitors such as Yahoo Inc and Microsoft
Corp, who have spent much of the year in on-off merger talks. Yahoo and
Microsoft are No. 2 and No. 3, respectively, in U.S.
search.
"We view this as a 24-month window of opportunity that we can drive a
truck through," Safka said in a interview with Reuters.
Safka said if Ask increased the rate at which customers returned to its site
and attracted new users, it would increase the advertising revenue it brings
in.
The majority of Ask's revenue comes through a search advertising partnership
with Google, which brings up links of relevant advertisers in response to a
user's search query. IAC said in July that Ask's revenue per query increased
last quarter thanks to the improved economics of the much larger Google search
ad platform.
Yahoo reached a similar agreement with Google in June. That deal has been
opposed by some industry watchers on antitrust grounds and is being reviewed by
regulators.
Google is the dominant Web search service in the United
States, growing in August to more than 63
percent market share, according to comScore, a Web audience measurement firm.
Yahoo was second, with a fall to 19.6 percent share, and Microsoft dipped to
8.3 percent in third. Ask was fourth, growing slightly to 4.8 percent.
"It's all about growth; this category is growing no matter what the
economy is doing," said Safka.
Ask is making its push globally as it tries to win more users in countries
outside the U.S.,
like the UK.
But Ask Europe managing director Cesar Mascaraque said his company will
relaunch in Europe with a focus on Ask's strengths,
rather than simply being another generic search engine competing for users with
Google.
"By trying to be everything to everyone, we actually managed to be
nothing to no one," said Mascaraque in an interview with Reuters.
"For me, Google is the boy racer. As you grow older, as you mature, you
look for other things: trust, safety."
STRUCTURED DATA
Safka said its relaunched search engine will improve search relevance by
adding structured data feeds to its results rather than finding random or unorganized
data from around the Web like most search engines do.
For instance, when a user searches for "What's on TV tonight?" the
results will bring up licensed television listing results for the user's local
cable operator, based on the IP address, or on local zip code, should the user
enter that.
"We're expanding the depth and breadth of our structured data to bring
users serendipitous results," said Safka.
He said it takes consumers three clicks to find what they are seeking
online.
"Ask.com's goal is to reduce this to one click of the search box,"
he added.
(By Yinka Adegoke; Additional
reporting by Georgina Prodhan in London; Editing by Andre Grenon and Gerald E.
McCormick)
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