Skype says its co-owned China venture monitors users' text messages and chats for politically sensitive keywords and stores information about those users in places accessible to the Chinese government.NEW YORK (Reuters)—
Skype,
eBay Inc's Web communications unit, admitted on Thursday that
TOM-Skype, its China venture with TOM Online Inc, had been monitoring
and storing some of its users' text messages without Skype's knowledge.
Skype apologized after a report revealed that the Web service
monitors text chats with politically sensitive keywords and stores them
along with millions of personal user records on computers that could be
easily accessed by anybody—including the Chinese government.
Jennifer Caukin, a spokeswoman for Skype, minority owner of
TOM-Skype, admitted to the privacy breach in the servers and said it
had now been fixed.
However, she said that Skype needed to have further discussions with
TOM after it found out that the venture had changed privacy policies
without Skype's consent or knowledge in order to store certain user
messages.
Caukin said it is not a surprise that "the Chinese government might be monitoring communication in and out of the country."
"Nevertheless we are concerned to hear about security issues brought
to our attention and confirm that TOM was able to fix the flaw," she
said, adding that "changes in storing and uploading chats will be
further discussed with TOM."
Caukin said in an e-mailed statement that Skype had publicly
acknowledged in 2006 that in order to meet Chinese regulations, TOM was
operating a text filter that blocked certain words on TOM-Skype chat
messages without compromising customer privacy. But she said that
policy had changed.
"Last night, we learned that this practice was changed without our
knowledge or consent and we are extremely concerned." Caukin said.
TOM Group, the parent company of TOM-Skype's majority owner TOM
Online, said in an e-mailed statement that it follows Chinese
regulations.
"As a Chinese company, we adhere to rules and regulations in China
where we operate our businesses. We have no other comment," it said in
the statement.
The comments follow a University of Toronto Citizen Lab report that
said text messages sent between TOM-Skype users and between Skype users
and T0M-Skype users, are scanned for phrases like "Taiwan independence"
or "Falun Gong" or for opposition to the Communist Party of China.
When these keywords are found, the messages and information, such as
usernames of subscribers, are stored on publicly accessible Web servers
along with an encryption key that could be used to unlock the data,
according to the report.
(Reporting by Sinead Carew, with additional reporting by Savio D'Souza in Bangalore, editing by Gerald E. McCormick)
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