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Users Irate Over Most Recent Google Mail Outage
By Nicholas Kolakowski

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Google users in the United States and the United Kingdom woke up Tuesday morning to find their Gmail service down for a number of hours. In a blog posting, Google executives wrote that the Gmail problem stemmed from a service outage. Google Gmail accounts returned after about two-and-a-half hours.

Google’s Gmail went down for two-and-a-half hours during the morning of Feb. 24, although Google reported that it restored full Gmail service in the United States and Europe.

"We're actively investigating the source of the issue and will share more information with our users as soon as we have it," Andrew Kovacs, a Google spokesperson, said in an e-mail.  

This isn’t Gmail’s first service outage. In August 2008, both Google Gmail and Google Apps experienced nearly 15 hours of downtime, an event that had users flocking to message boards to express their ire.

The outage started at 9:30 am GMT. Reports stated that some users in parts of the United States, Europe and Asia were affected.  

"We’re working very hard to solve the problem and we’re really sorry for the inconvenience," Acacio Cruz, Gmail site reliability manager, wrote on the official Google blog shortly after the outage began. "Those users in the U.S. and UK who have enabled Gmail offline through Gmail Labs should be able to access their inbox, although they won’t be able to send or receive emails." 

Read the rest of this article on eWEEK.com.

 




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