Online Media - Publish.com
Publish.com Ziff-Davis Enterprise  
SEARCH · ONLINE MEDIA · MOBILE · WEB DESIGN · GRAPHICS TOOLS · PRINTING · PHOTO · TIPS · OPINIONS
Home arrow Online Media arrow Who Owns Your Social Data? You Do, Sort of
Who Owns Your Social Data? You Do, Sort of
By Clint Boulton

Rate This Article:
Add This Article To:
Analysis: Scoble's banishment and reinstatement from Facebook revives the debate over who owns data entered on social sites.

When Facebook kicked blogger Robert Scoble off of Facebook Jan. 3, it revived the great debate over data portability. Who owns the data on a social network? You or the site?

Scoble himself during a videocast admitted he broke Facebook's terms of use agreement by using a Plaxo script to pull names and addresses from Facebook to sync with his Plaxo account. Those terms explicitly state users must not "harvest or collect e-mail addresses or other contact information of other users."

The mea culpa didn't matter. Hundreds of bloggers flamed Facebook or at least used the opportunity, not knowing at the time it was a case of an automated script thwarting an automated script, to emphasize the need to be able to pull data from Facebook and use it across multiple social networks.

The notion seems not only innocent enough but a no-brainer in an age when people want to make managing their information easier online; users don't want to have to repeatedly enter the same data from Facebook to LinkedIn to Plaxo, etc.

"The idea for people to move their social graph from one service to another is a fabulous benefit," Wikia co-founder Jimmy Wales told eWEEK Jan. 3. "To me, it's a benefit to customers. People should be very wary about services that are uptight about that kind of thing in an effort to lock you out of the customer."

The problem is that while the profile data may be yours and yours alone, your address book contains the names and e-mail addresses of your friends, family and business contacts. The Plaxo script Scoble used scraped that contact information from Facebook without its users' permission.

Read here about Scoble rejoining Facebook.

There are obvious privacy issues with this, and this is the reason Facebook prevents data sharing across sites.

It's the technical and philosophical equivalent of a social contract; you wouldn't share your hard-copy address book with a network of strangers, would you? It would be bad form.

As the platform provider, Facebook is trying to avoid these risks. If Facebook's servers didn't catch the script, it would have been enabling Scoble to compromise its terms of use and its users' privacy.

Forrester Research analyst Jeremiah Owyang said the issue is a sticky one because according to the terms of use, Facebook owns the data, but many people detest that control.

"Robert is breaking the terms of service, but it's also unclear if he owns those e-mail addresses," Owyang told eWEEK Jan. 3. "People said, 'Yes, you can be my friend,' but they never said, 'Robert, you can take my e-mail address and use it elsewhere.' Some people might feel like that social contract was broken by Robert and Plaxo."

While it is the dicey nature of the social contract that has Facebook afraid to relinquish control, some vendors are taking the leap. Google created APIs in OpenSocial that let users share data across sites. Wales told eWEEK Wikia is very interested in joining OpenSocial.

Plaxo's Pulse service, the root of the script that triggered the Scoble banishment, aggregates contact information from multiple accounts, including Microsoft Hotmail, Yahoo Webmail and Gmail.

What troubles Plaxo Chief Platform Architect Joseph Smarr is that, like Plaxo, Facebook screen scrapes the same data from Gmail, Hotmail and other places "a zillion times a day," he said.

To read more about Facebook's privacy snafu, click here.

Like Wales, Smarr said letting people pull data from one site to another is an obvious benefit of the social Web today. Facebook chooses not to observe it.

"They've been particularly closed about letting their users access that they themselves enjoy great benefit from getting from other sites," Smarr told Eweek Jan. 3.

Regardless of how Wales, Smarr, Owyang and others may feel, the bottom line is that Facebook sets the terms of use. While CEO Mark Zuckerberg may call the data ours, Facebook still controls what you can and can't do with it, so is it really ours?

Before he was reinstated after Facebook's humans learned that the company's servers had kicked him off, Scoble joined the DataPortability.org movement Jan. 3 as a recourse for trying to get his data back.

It is not clear how much teeth this effort has, but its heart is in the right place. Social network standards that will make data portable and keep it private are important for 2008.




Discuss Who Owns Your Social Data? You Do, Sort of
 
FaceBook Yuppies Generally SUK it doesn't matter what is the issue they are not on...
>>> Post your comment now!
 

 
 
>>> More Online Media Articles          >>> More By Clint Boulton
 


Buyer's Guide
Explore hundreds of products in our Publish.com Buyer's Guide.
Web design
Content management
Graphics Software
Streaming Media
Video
Digital photography
Stock photography
Web development
View all >

ADVERTISEMENT


FREE ZIFF DAVIS ENTERPRISE ESEMINARS AT ESEMINARSLIVE.COM
  • Dec 10, 4 p.m. ET
    Eliminate the Drawbacks of Traditional Backup/Replication for Linux
    with Michael Krieger. Sponsored by InMage
  • Dec 11, 1 p.m. ET
    Data Modeling and Metadata Management with PowerDesigner
    with Joel Shore. Sponsored by Sybase
  • Dec 12, 12 p.m. ET
    Closing the IT Business Gap: Monitoring the End-User Experience
    with Michael Krieger. Sponsored by Compuware
  • Dec 12, 2 p.m. ET
    Enabling IT Consolidation
    with Michael Krieger. Sponsored by Riverbed & VMWare
  • VTS
    Join us on Dec. 19 for Discovering Value in Stored Data & Reducing Business Risk. Join this interactive day-long event to learn how your enterprise can cost-effectively manage stored data while keeping it secure, compliant and accessible. Disorganized storage can prevent your enterprise from extracting the maximum value from information assets. Learn how to organize enterprise data so vital information assets can help your business thrive. Explore policies, strategies and tactics from creation through deletion. Attend live or on-demand with complimentary registration!
    FEATURED CONTENT
    IT LINK DISCUSSION - MIGRATION
    A Windows Vista® migration introduces new and unique challenges to any IT organization. It's important to understand early on whether your systems, hardware, applications and end users are ready for the transition.
    Join the discussion today!



    .NAME Charging For Whois
    Whois has always been a free service, but the .NAME registry is trying to change that.
    Read More >>

    Sponsored by Ziff Davis Enterprise Group

    NEW FROM ZIFF DAVIS ENTERPRISE


    Delivering the latest technology news & reviews straight to your handheld device

    Now you can get the latest technology news & reviews from the trusted editors of eWEEK.com on your handheld device
    mobile.eWEEK.com

     


    RSS 2.0 Feed


    internet
    rss graphic Publish.com
    rss graphic Google Watch

    Video Interviews


    streaming video
    Designing Apps for Usability
    DevSource interviews usability pundit Dr. Jakob Nielsen on everything from the proper attitude for programmers to the importance of prototyping in design to the reasons why PDF, Flash and local search engines can hurt more than they help.
    ADVERTISEMENT