How small businesses can stave off a 'silent night of shopping' and get online sales.Just in time for the holidays, Florida-based Web services provider
Affinity offers tips for
SMB's to sell successfully online. Peter Chambers, CEO of Affinity Internet,
offers the following advice:
"Small businesses selling on the Internet offer outstanding products, but
don't have the staff or the budget that the big e-commerce players have. They
still can compete this holiday season by maximizing the effectiveness of their
online presence," said Chambers. "In order to ensure the highest chances for
success, we recommend the following:
1. Make sure your web site has a friendly navigation structure for
visitors. Giving people quick access to directories and letting them drill into
detail is the best approach.
2. When selling products on a site, don't sell advertising and don't use
links on your site that open other Web pages. If you want to reference other Web
sites, make sure your links open another browser or a pop-up window. This allows
customers to easily return to where they left off.
3. Make sure your graphics and pages load fast on dial-up. The speed with
which they'll load depends on a lot of factors, so the best way to see if a page
is too large or heavy is to get on a dial-up modem and try it. Give people
smaller thumbnails that they can click on.
4. Ensure that
your online marketing programs are highly targeted, for maximum value and
effectiveness. Pay-per-click advertising is the most targeted, but it pays to
partner with a company that can help you create and manage your advertising
campaigns (as it is often a complex proposition), because working with experts
saves money and time, and allows small-businesspeople to focus on running their
businesses."