The Interwoven 5 platform provides the foundation for the content development of a new, state-of- the-art public site for Air France. Additionally, Air France plans to work with Interwoven to consolidate multiple intranet sites--as many as 6,000--into one corporate portal that will serve Air France employees, worldwide travel agencies and other communities.

The airline also relies on Interwoven to manage intranet content over the entire lifecycle: from creation and testing to approval and deployment. A new airline crewmembers&singlequot; intranet site, for instance, has been implemented to provide crew with an easy-to-use, comprehensive portal to communicate dynamic flight scheduling, departure times, and crew news information as well as static information. Here, Interwoven provides an open, dynamic, and highly productive forum for contributors to review, edit and approve the content for this intranet site.

"The software is easy to use, easy to learn, and easy to deploy. It blends well with our complex workflow processes and enables Air France to quickly review and broadcast information worldwide,” says Christophe Astier, Advanced Technologies department manager, Air France. “We estimate that the cost of introducing Interwoven is half the cost of developing our own in-house content management solution. An in-house solution would also have taken one year to develop, whereas we introduced Interwoven in just three months," added Astier.

Elsewhere, Air France has recently used Interwoven to develop a new technology portal which provides users with unassisted, 24/7 self-service support for their systems, including information on workstations, how to report technical problems, how to request an upgrade, and an online problem tracking service. The airline has also launched a new Marketing portal, which provides a blend of static and dynamic marketing documentation to streamline and enhance the planning, execution and analysis of integrated marketing campaigns.