California-based Citrix Online, maker of GoToMyPC and a provider of Web-based access, support, and collaboration services announced its launch of products in Australia and New Zealand.

"Australia and New Zealand are set to be important markets for Citrix Online," said H.R. Shiever, Citrix Online's managing director, Pacific. "Trends, including the rise in popularity of mobile and flexible working, the continued growth in the number of SMBs, the penetration of broadband and growth in the Web conferencing market in Australia and New Zealand, make the region an exciting one for us.

Citrix Online is offering the following three services:

Citrix GoToAssist: A secure, on-demand, online technical-support solution enabling businesses to remotely assist their customers or employees via shared screen, mouse and keyboard control without the need to install software on the user's computer. Citrix GoToAssist is designed for contact centers and help desks, particularly in the technology, banking, finance and healthcare industries.

Citrix GoToMyPC: A Web-based remote desktop access service that enables individuals and corporate employees to work on their PCs from any Web browser. Citrix GoToMyPC is available in three versions: Citrix GoToMyPC for individual users; Citrix GoToMyPC Pro for small businesses requiring up to 20 licenses; and Citrix GoToMyPC Corporate for large businesses requiring larger scale management and administrative controls.

(The company noted in regard to GoToMyPC, that it already has 30,000 individual subscribers using Citrix GoToMyPC in Australia, almost a fifth of the international total.)

Citrix GoToMeeting: A Web-based service that enables individuals and organizations to collaborate, present information and demonstrate products through secure online meetings. For one flat fee, users are entitled to unlimited meetings, making Citrix GoToMeeting a more economical choice for SMB’s and individual users. Citrix GoToMeeting is for individuals and small businesses that require a single-user account, and Citrix GoToMeeting Corporate is for larger organizations requiring five or more user accounts.

Citrix Online already has established relationships with Aaromba Technologies, as a Reseller Partner, and Bluefire, as a Solution Provider.