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Computer Systems Management: Winning government Web design contracts
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CSMi’s contract includes a redesign of FTA’s public Web site and new online tools for employees

Computer Systems Management Inc. (CSMi) was selected as the e-government contractor for the Department of Transportation&singlequot;s Federal Transit Administration (FTA). The FTA fosters the introduction of new safety, accessibility and technological advancements for all forms of mass transit nationwide.

 

The first phase of CSMi&singlequot;s efforts, valued at approximately $177K, focuses on a complete redesign of the existing FTA Web site (http://www.fta.dot.gov) which will establish an organized framework for the content, define content management procedures and policies, as well as build the foundation for providing e-government services. Future phases will focus on integrating existing FTA&singlequot;s enterprise systems and implementing e-government functionality to assist FTA in better serving its customers.

 

"This contract extends our experience in implementing large-scale content management and e-government enabled websites in federal agencies," said Shankar Pillai, President and CEO of CSMi. "We feel proud to build on our work with the Securities and Exchange Commission and the District of Columbia Water and Sewer Authority by this new relationship with the Federal Transit Administration."

 

CSMi will not only focus on the technology solution for this project, but will also work in partnership with FTA to examine the quality, appropriateness and organization of the current content. Furthermore, the business processes for publishing content on the site will be redefined in order to train personnel to ensure ongoing updated information is published to the site after the launch. Additionally, CSMi will examine the tools available to address stakeholder needs and FTA&singlequot;s back-end systems requirements to determine the best approach to securely providing extended information and functionality to specific audience types. New functionality could include knowledge management systems for grantee and research communities, enhanced reporting systems for grantees, and increased outreach tools for FTA to deliver targeted information to specific audience types.

 




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