Here are six tips designed to ensure your Web video is an attraction, not a detraction.
Video on the Web can be compelling or
annoying, depending on how it’s handled. Here are some tips to help ensure your
Web video clips don’t hinder the business goals of your site.
1. Always offer a
choice. When possible, give visitors a chance to click
a link and make a conscious decision to view the video. Video
that’s streamed automatically when visitors land on the page can be jarring and result in
site avoidance – not the best outcome. This is especially true when the video
includes loud audio streams. Anyone who works in a small office with thin
cubicle partitions knows how disruptive such streams can be.
2. Keep it
low. For the most part, your audience will be viewing your media
streams from their office desktops, so audio needs to be clear yet unobtrusive
(see #1). This means avoiding large spontaneous crashes, beeps, sirens, etc.,
and making sure volume controls are obvious and easy to
use.
3. Make it
short. Web attention spans – especially when it comes to video – are
even shorter than those for television viewing. If you really want to get your
message across, keep it as short as possible.
4. Make it
navigable. When you need to run a long piece of video, simply break it
into manageable pieces and let the user navigate among them. This is another way
to put the user in the driver's seat and ensure that the video is well-received.
5. Test
it. Most sites test their video streams prior to deploying them live,
but what about a week or a month later? As your site changes, so does its
ability to support streaming video. Constant vigilance and good measurement
tools, like those that provide metrics for different times of day, days of the
week, geographical areas and so on, are a good
investment.
6. Make sure it’s
necessary. Many sites are tempted to run video just because they can,
and that’s not a good reason. Video should add to your message or present it in
new, compelling ways. A talking head spouting a marketing statement is not an
example of compelling video content.