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Microsoft and IronPort team on anti-spam ware
By Nettie Hartsock

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Bonded Sender Program ensures users receive e-mail only from known, legitimate senders.

Microsoft and IronPort announced initial success with the Bonded Sender Program, IronPort’s legitimate e-mail sender program that helps reduce the deluge of unwanted e-mail sent to Microsoft customers.

“Because spam is our e-mail customers’ No. 1 complaint today, our technology arsenal must include a process that works in tandem with our filters to differentiate good e-mail from junk e-mail,” said Ryan Hamlin, general manager of the Anti-Spam Technology and Strategy Group at Microsoft. “Bonded Sender is an example of a program that effectively raises the bar on conduct for good e-mail senders, while simultaneously helping recipients such as Microsoft identify important messages that consumers have requested.”

The Bonded Sender Program, powered by IronPort and certified by TRUSTe, identifies legitimate senders of e-mail based on their adherence to program standards and the posting of a financial bond. Programs such as safe lists reputation, rating and e-mail accreditation have emerged to help prevent good e-mail from accidentally being blocked by filters. The system is similar to a credit rating service. The more suspicious a sender appears to be, the more restricted the access to the receiver’s network. Bonded Sender allows legitimate e-mail sources to identify themselves so they don’t get caught in spam filters.

“The Bonded Sender Program allows legitimate senders of e-mail to identify themselves and avoid delivery problems,” said Scott Weiss, CEO of IronPort Systems. “We are pleased to have Hotmail and MSN join our community of over 28,000 organizations that are using sender identity and reputation as the ultimate weapon in the battle against spam.”

To qualify for Bonded Sender status, participants must meet a strict set of best practices for sending commercial e-mail that exceeds standards set forth in the federal Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM) and must demonstrate a history of good sending behavior derived from recipient feedback. Once certified, senders post a financial bond and undergo TRUSTe monitoring of compliance with program standards and complaint rates. To make certain that only legitimate e-mail is sent through Bonded Sender, a sender’s bond is debited when end-user complaints exceed a certain threshold.

“So far we have been successful in applying rigorous standards and meaningful complaint rates to identify legitimate senders,” said Fran Maier, executive director of TRUSTe.




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